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社交媒体用户信息隐私顾虑影响因素研究

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  • (华中师范大学信息管理学院 武汉 430079

单思远,女,1992年生,华中师范大学信息管理学院博士研究生。 易明,男,1978年生,华中师范大学信息管理学院教授。

网络出版日期: 2021-05-13

基金资助

*本文系国家社会科学基金重大项目“新时代我国文献信息资源保障体系重构研究”(项目编号:19ZDA345)的研究成果之一。

Research on Influencing Factors of Information Privacy Concerns of Social Media Users

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  • (School of Information Management, Central China Normal University,Wuhan,430079)

Online published: 2021-05-13

摘要

[目的/意义]信息隐私顾虑是社交媒体用户信息行为中的重要话题。文章旨在对社交媒体用户信息隐私顾虑的影响因素进行探索。[方法/过程]文章基于多维发展、保护动机、媒介接触等理论,提出社交媒体用户信息隐私顾虑影响因素,并构建影响因素假设。以社交媒体用户为研究对象,利用378份有效调查问卷,首先运用Logistic回归分析法,筛选出社交媒体用户信息隐私顾虑的影响因素,然后运用解释结构模型,进一步解析出各影响因素的关系及整体的层次结构。[结果/结论]研究发现,社交媒体用户信息隐私顾虑影响因素中,年龄、信息隐私侵犯经历和目的性需求动机是深层根源因素,信息表露意愿、信息隐私知识了解程度和信息隐私政策重要性认知是中层间接因素,信息隐私保护自我效能、公平性感知和服务质量是表层直接因素。文章探究社交媒体用户信息隐私顾虑的影响因素及其作用机理,为社交媒体在有效降低用户信息隐私顾虑方面提供一定参考。

本文引用格式

单思远 易明 . 社交媒体用户信息隐私顾虑影响因素研究[J]. 情报资料工作, 2021 , 42(3) : 94 -104 . DOI: 10.12154/j.qbzlgz.2021.03.010

Abstract

[Purpose/significance] Information privacy concerns are an important topic in the information behavior of social media users. The article aims to explore the factors that influence the privacy concerns of social media users.[Method/process] Based on theories of multi-dimensional development, protection motivation, media contact, this article puts forward the influencing factors of social media users' information privacy concerns and constructs hypotheses of influencing factors. We took social media users as the research object and obtained 378 valid questionnaires. Logistic regression analysis method is used to filter the influencing factors of social media users' information privacy concerns, and then the ISM is used to further analyze the relationship and the overall hierarchical structure between the factors. [Result/conclusion] The study found that among the influencing factors of social media users’information privacy concerns, age, information privacy violation experience, and purposeful demand motivation are the deep root factors,and information disclosure willingness, information privacy knowledge understanding, and information privacy policy awareness are middle-level indirect factors , information privacy protection, self-efficacy, fairness perception and service quality are superficial direct factors. The article explores the influencing factors and mechanism of social media users’information privacy concerns, and provides a reference for social media to effectively reduce users’information privacy concerns.

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