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规范激活理论视角下健康谣言 对抗行为影响因素组态研究

  • 王建亚 ,
  • 胡玉娇 ,
  • 张 坤
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  • 1 天津财经大学管理科学与工程学院 天津 300222; 

    2 郑州大学管理学院 河南 450001; 

    3 河南省智能健康信息系统国际联合实验室 郑州 450001; 

    4 国家远程医疗中心·互联网医疗系统与应用国家工程实验室 郑州 450052

王建亚,女,1980年生,天津财经大学管理科学与工程学院副教授,硕士生导师。 胡玉娇,女,1999年生,天津财经大学管理科学与工程学院硕士研究生。 张 坤,男,1992年生,郑州大学管理学院副研究员,硕士生导师(通讯作者)

网络出版日期: 2024-02-23

基金资助

本文系河南省社科联调研课题“电子健康服务适老化改造困境的表征、成因及治理研究”(项目编号:SKL-2023-556)、河南省高校人文社会科 学一般项目“电子健康服务适老化改造需求及其供给策略研究”(项目编号:2024-ZZJH-284)的研究成果。

A Study on the Configuration of Factors Influencing Health Rumor Confrontation Behavior from the Perspective of Norm Activation Model

  • Hu Yujiao ,
  • Hu Yujiao ,
  • Zhang Kun
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  • 1 School of Management Science and Engineering, Tianjin University of Finance and Economics, Tianjin, 300222; 

    2 School of Management, Zhengzhou University, He′nan, 450001; 

    3 He′nan Province International Joint Laboratory of Intelligent Health Information System, Zhengzhou, 450001; 

    4 National Telemedicine Center of China·National Engineering Laboratory for Internet Medical Systems and Applica⁃ tions, Zhengzhou, 450052

Online published: 2024-02-23

摘要

[目的/意义]文章旨在探明网民健康谣言对抗行为的影响因素及其组态效应,为社交媒体谣言治理、社会 风险管控和健康信息内容生态改善等提供参考依据。[方法/过程]文章基于规范激活理论构建健康谣言对抗行为 影响因素模型,并利用偏最小二乘结构方程模型与模糊集定性比较分析方法进行实证检验与组态分析。[结果/结 论]后果意识和责任归属在个人规范的中介作用下对健康谣言对抗行为产生正向影响,且后果意识在感知行为效 能的正向调节作用下对责任归属产生显著正向影响,同时,存在后果-责任-道德驱动型、后果-道德-效能驱动型、 后果-责任-效能驱动型和责任-道德-效能驱动型四组触发健康谣言对抗行为的组态路径。最后,从网民行为优 化视角提出了健康谣言治理策略。

本文引用格式

王建亚 , 胡玉娇 , 张 坤 . 规范激活理论视角下健康谣言 对抗行为影响因素组态研究[J]. 情报资料工作, 2024 , 45(1) : 68 -77 . DOI: 10.12154/j.qbzlgz.2024.01.006

Abstract

[Purpose/significance] The aim is to explore the influencing factors and configuration effects of netizens' health rumor confrontation behavior, and provide reference basis for social media rumor governance, social risk man⁃ agement, health information content ecology improvement. [Method/process] Based on the norm activation model, this paper constructs a model of factors influencing health rumor confrontation behavior, and uses the partial least squares structural equation model and fuzzy-set qualitative comparative analysis methods for empirical testing and configura⁃ tion analysis. [Result/conclusion] Awareness of consequences and ascribed responsibility have a positive impact on health rumor confrontation behavior under the mediation of personal norm, and awareness of consequences has a signifi⁃ cant positive impact on ascribed responsibility under the positive regulation of outcome efficacy,while there are four sets of configuration paths to trigger health rumor confrontation behavior: consequences- responsibility-ethics driven type, consequences-ethics-efficacy driven type, consequences-responsibility-efficacy driven type, and responsibilityethics-efficacy driven type. Finally, health rumor governance strategies are proposed from the perspective of netizens' behavioral optimization.
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