专题研究

数据驱动智慧养老服务的场景化解析——以行动者网络理论为框架

  • 李姗蔓 ,
  • 姚乐野
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  • (四川大学公共管理学院成都610065)
李姗蔓,女,1998年生,四川大学公共管理学院博士研究生。 姚乐野,男,1964年生,四川大学公共管理学院教授,博士生导师。

网络出版日期: 2025-02-18

基金资助

本文系国家社会科学基金重点项目“面向健康中国战略的智慧养老数据资源的组织、服务与应用研究”(批准号:22AZD159)的阶段性研究成果之一。

Scenario-based Analysis of Data-driven Smart Elderly Care Services: Based on the Actor-network Theory Framework

  • Li Shanman ,
  • Yao Leye
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  • (School of Public Administration, Sichuan University, Chengdu,610065)

Online published: 2025-02-18

摘要

[目的/意义]从行动者网络理论的基本要素与转译过程出发,围绕各场景分析智慧养老数据驱动模式,有助于深入了解数据驱动智慧养老服务的基础架构,掌握数据驱动策略,以持续推动智慧养老的发展。[方法/过程]以行动者网络理论为框架,结合数据价值链模型以及服务场景概念,分析数据驱动智慧养老服务的基础架构,并从场景的物理空间、交互空间以及数据空间三方面出发,结合文献分析、调研访谈以及国内外实践经验归纳,对数据驱动智慧养老服务的逻辑路径进行场景化解构。[结果/结论]智慧养老行动者网络的基本要素与转译过程展现了数据驱动智慧养老服务的基础架构与逻辑路径。其中,智慧养老行动者网络的基本要素强调以多维交互的服务场景、结构化的数据活动以及异质耦合的行动者作为数据驱动智慧养老服务的基础架构;智慧养老行动者网络的转译过程关注数据驱动智慧养老服务的逻辑路径,以产业对接、平台赋能以及数据增效为目的,围绕服务集成
者、服务提供者、服务需求者及其所参与的数据采集、组织、流通以及利用等活动,通过问题识别、利益赋予、主体
吸纳以及目标动员等流程实现数据对智慧养老服务的驱动。

本文引用格式

李姗蔓 , 姚乐野 . 数据驱动智慧养老服务的场景化解析——以行动者网络理论为框架[J]. 情报资料工作, 2025 , 46(1) : 40 -49 . DOI: 10.12154/j.qbzlgz.2025.01.004

Abstract

[Purpose/significance] Starting from the analytical framework of actor-network theory, analyzing the datadriven model of smart elderly care around various scenarios will help us gain a deeper understanding of the infrastruc⁃ture of data-driven smart elderly care services and master its data-driven strategy to continuously promote the develop⁃ment of smart elderly care. [Method/process] Based on the actor-network theory, combined with the data value chain model and the concept of service scenario, the basic elements of data-driven smart elderly care services are analyzed.Starting from the three aspects of the physical space, interactive space and data space of the scenario, combined with lit⁃erature analysis, research interviews and domestic and foreign practical experience, the basic logic of data-driven smart elderly care services is deconstructed in the scenario. [Result/conclusion] The basic elements and translation
process of the smart elderly care actor network demonstrate the infrastructure and logical path of data-driven smart el⁃derly care services. Among them, the basic elements of the smart elderly care actor network emphasize multi-dimen⁃sional interactive service scenarios, structured data activities, and heterogeneously coupled actors as the infrastructure of data-driven smart elderly care services; the translation process of the smart elderly care actor network focuses on the logical path of data-driven smart elderly care services, with the purpose of industry docking, platform empowerment,and data efficiency enhancement, centering on service integrators, service providers, service demanders, and the data collection, organization, circulation, and utilization activities they participate in, through processes such as problem identification, benefit granting, subject absorption, and goal mobilization, data drives smart elderly care services.
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