理论探讨

国内数字图书馆用户体验研究的范式演进与知识体系构建进路

  • 徐芳 ,
  • 李文杰
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  • (1苏州大学社会学院江苏215123; 2苏州大学中国特色城镇化研究中心江苏215123)
徐芳,男,1980年生,苏州大学社会学院教授,博士生导师(通讯作者)。 李文杰,女,1999年生,苏州大学社会学院硕士研究生。

网络出版日期: 2026-01-20

基金资助

本文系国家社会科学基金后期资助项目“数字图书馆用户体验研究”(批准号:19FTQB005)的阶段性成果之一。

Paradigm Evolution and Knowledge System Construction Pathway of User Experience Research in Domestic Digital Libraries

  • Xu Fang ,
  • Li Wenjie
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  • (1School of Social Science, Soochow University, Jiangsu, 215123;2Centre for Chinese Urbanization Studies of Soochow University, Jiangsu, 215123)

Online published: 2026-01-20

摘要

[目的/意义]为响应构建学科自主知识体系的战略需求,系统性梳理数字图书馆用户体验研究现状与演进脉络以构建该领域知识体系,为所属学科构建自主知识体系提供微观基础与实践样本。[方法/过程]运用系统性综述方法,遵循PRISMA指南,从国内三大中文数据库检索并筛选81篇文献为分析样本。对样本文献的研究主题、基本概念、研究范式、理论模型、评价体系等进行系统编码。[结果/结论]提出了数字图书馆用户体验研究的三阶段发展脉络和三维研究范式分析框架,构建了以“价值驱动—现状解析—实践进路”为核心的数字图书馆用户体验知识体系,为探索知识体系构建提供了一种新路径。

本文引用格式

徐芳 , 李文杰 . 国内数字图书馆用户体验研究的范式演进与知识体系构建进路[J]. 情报资料工作, 2026 , 47(1) : 46 -55 . DOI: 10.12154/j.qbzlgz.2026.01.005

Abstract

[Purpose/significance] In response to the strategic demand for building autonomous disciplinary knowl⁃edge systems, this study aims to systematically review the research status and evolutionary trajectory of digital library user experience (UX). The goal is to construct a knowledge system for this specific field, thereby providing a micro-lev⁃el foundation and a practical case for the development of the parent discipline's autonomous knowledge system. [Meth⁃od/process] Following the PRISMA guidelines, a systematic literature review was conducted. A total of 81 documents were selected as the analytical sample from three major Chinese databases. The included literature was systematically coded for research themes, fundamental concepts, research paradigms, theoretical models, and evaluation frameworks.[Result/conclusion] This study identifies a three-stage developmental trajectory in digital library UX research and proposes a three-dimensional analytical framework for its research paradigms. Furthermore, it constructs a comprehen⁃sive knowledge system for digital library UX, centered on the core path of "value-driven - status analysis - practical approach". This work offers a novel pathway for the construction of disciplinary knowledge systems.
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