基于LibQUAL+ 的图书馆服务质量实证研究——以华中科技大学管理学院图书馆为例
桂煜航 熊 涛
An Empirical Study of Library Service Quality based on LibQUAL+: with School of Management Library of Huangzhong University of Science and Technology as an Example
Gui Yuhang Xiong Tao
情报资料工作 . 2011, (1): 93 -97 .