ISSN 1002-0314 CN 11-1448/G3
Causal Mechanisms of Library Service Quality and Service Loyalty: Local Evidence and International Experience
Liu Jinyuan1,2 Cao Shujin2 Zhang Li2,3
Information and Documentation Services ›› 2013, Vol. 34 ›› Issue (1) : 81-85.
Causal Mechanisms of Library Service Quality and Service Loyalty: Local Evidence and International Experience
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