A Probe into Mobile Library Service Quality Upgrading Based on Integration of Kano Model and IPA Analysis

Shi Guohong Zhao Qing Xia Qianlong

PDF(801 KB)

Information and Documentation Services ›› 2015, Vol. 36 ›› Issue (6) : 73-78.

A Probe into Mobile Library Service Quality Upgrading Based on Integration of Kano Model and IPA Analysis

Author information +

History +

Download Citations

{{article.zuoZheEn_L}}. {{article.title_en}}[J]. {{journal.qiKanMingCheng_EN}}, 2015, 36(6): 73-78

List( Publishing order | Descend order by publishing year | Descend order by cited within ) Chart analysis

PDF(801 KB)

Accesses

Citation

Detail

Sections

Recommended