Research on the Influence of Information Personalized Intervention on the Effect of Internet Rumor Refutation

  • Zeng Guanxiu ,
  • Hu Feng ,
  • Wen Zhiqiang
Expand
  •  1College of Politics and Administration, Tianjin Normal University, Tianjin, 300387; 2 Science and Technology Division, ShaoguanUniversity,Guangdong, 512005; 3 Jiangsu Institute of Science and Technology Information, Nanjing, 210042; 4 Jiangsu Academy of Science and Technology for Development, Nanjing, 210042

Online published: 2022-01-18

Abstract

 [Purpose/significance] Affected by the backfire effect, the information of refuting rumors often fails to achieve the desired effect. From the perspective of personalization, this paper puts forward a new way to combat the backfire effect and provide a new strategy for dealing with online rumors. [Method/process] Based on the framework ef? fect of personalization and theory of cognitive resource matching hypothesis, through grouping experiments on rumor re? futing information with different degrees of personalization, this paper verifies the influence of the degree of personaliza? tion on the anecdotal information and the cognitive resources invested by the information audience in dealing with the anecdotal information. [Result/conclusion] The highly personalized degree of rumor-refuting information can signifi? cantly influence the public's original attitude toward rumors and relevant knowledge revision, so as to improve the pub? lic's trust in rumor-refuting information. The main reason for this effect is that highly personalized framings can posi? tively influence the public's cognitive resource allocation.

Cite this article

Zeng Guanxiu , Hu Feng , Wen Zhiqiang . Research on the Influence of Information Personalized Intervention on the Effect of Internet Rumor Refutation[J]. Information and Documentation Services, 2022 , 43(1) : 41 -51 . DOI: 10.12154/j.qbzlgz.2022.01.003

Outlines

/