[Purpose/significance] To examine and confirm the variability of the influencing factors in existing studies, and to provide reference for conducting research in the field of information services in social environments and informa? tion avoidance behaviour. [Method/process] Using meta- analysis methods, 53 effect values were extracted from 30 empirical studies for correlation analysis such as heterogeneity test, publication bias test, overall effect test and moder? ating effect analysis. [Result/conclusion] Eight influential factors included in the psychological and information fac? tors were correlated with users' information avoidance behaviour, with the strongest correlation for the information clut? ter factor and the weakest correlation for the emotional factor. Meanwhile, perceived goal impairment was more signifi? cantly moderated by gender, privacy concerns, information quality and disciplinary differences; privacy concerns were more significantly moderated by emotions.