Research on Public Emotional Risk Identification and Early Warning in Government Microblog from the Perspective of Risk Communication

  • Chen Dengjian ,
  • Xia Huan ,
  • Zhao Haoyu
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  • 1 School of Information, Guizhou University of Finance and Economics, Guiyang, 550025; 2 Guizhou Key Laboratory of Economic System Simulation, Guizhou University of Finance and Economics, Guiyang, 550025)

Online published: 2023-09-21

Abstract

[Purpose/significance] When the public is threatened by sudden public events, it is easy to create a crisis of trust in government agencies and exacerbate public opinion risks. Emotions are a potential driving force behind the development of public opinion, but there has been little research on the public's emotional risk warning, and there is no detailed definition or judgment. [Method/process] Based on the theory of risk communication, this article evaluates the degree of public emotional risk warning from a qualitative perspective, designs an emotional risk feature system from a quantitative perspective, constructs an emotional risk identification and warning framework, and analyzes the warning performance of the model and the degree of contribution of different features from multiple angles. [Result/con? clusion] The experimental results found that Logistic Regression performed well in emotional risk identification tasks; the combination of TextRCNN and BiLSTM + Attention had the best performance and could efficiently complete the identification and warning tasks for emotional risk; feature ablation experiments found that both emotional and seman? tic features had a significant impact on model performance, while influence features had a low contribution rate; text vector features could improve the risk perception performance of deep learning models.

Cite this article

Chen Dengjian , Xia Huan , Zhao Haoyu . Research on Public Emotional Risk Identification and Early Warning in Government Microblog from the Perspective of Risk Communication[J]. Information and Documentation Services, 2023 , 44(5) : 39 -49 . DOI: 10.12154/j.qbzlgz.2023.05.004

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