The Double-Edged Sword Effect of Generative Artificial Intelligence Information Acquisition on Information Cocoons

  • Zhang Li ,
  • He Zhen ,
  • Mao Taitian
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  • (1School of Public Administration, Xiangtan University, Hunan, 411105;2School of Administration, Hunan City University, Yiyang, 413000)

Online published: 2026-05-15

Abstract

[Purpose/significance] The information cocoon is a stubborn ailment that must be cracked in the digital era. Information acquisition through generative artificial intelligence can significantly enhance users' information-collection efficiency and help expand information; yet it also harbors the risk of information narrowing, which may lead to cognitive closure. Its latent double-edged-sword effect urgently demands systematic exploration. [Method/process] From an individual perspective, based on cognitive-offloading theory and integrating the elaboration likelihood model with dual-process theory, this study proposes the positive and negative effect paths of "breaking the cocoon" and "spinning the cocoon", constructs a model according to theoretical hypotheses, and conducts empirical testing using PLS-SEM. [Result / conclusion] Generative artificial intelligence information acquisition presents a double-edged-sword effect on information cocoons; the cognitive offloading triggered by generative artificial intelligence information acquisition can, by stimulating users' self-initiated behavior, broaden information boundaries and break cocoons, yet it can also, by fostering behavioral inertia, exacerbate information narrowing and create cocoons; critical thinking, as a key moderating variable, can weaken the negative effect and curb cocoon formation.

Cite this article

Zhang Li , He Zhen , Mao Taitian . The Double-Edged Sword Effect of Generative Artificial Intelligence Information Acquisition on Information Cocoons[J]. Information and Documentation Services, 2026 , 47(3) : 104 -112 . DOI: 10.12154/j.qbzlgz.2026.03.012

Outlines

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