[Purpose/significance] Under the background of the nationwide healthy digital intelligence construction and the healthy China construction during the "Tenth Five Year Plan" period, it is equally important to ensure the twoway smooth access and exit of the elderly to promote healthy aging. This paper aims to identify and relieve the elderly people′s active digital disconnection barriers, and ensure their right to independently regulate their digital life. [Method/process] First, 124 elderly people over 60 years old with disconnection practice/willingness were interviewed, and the types of barriers were mined from 117 interview data by topic analysis method; another 20 elderly people were recruited for 30 days of disconnection practice. The snowNLP emotion analysis model was used to quantitatively analyze 69 self-report data obtained by mobile experience sampling method, and identify behavior characteristics. [Result/conclusion] There were cognitive, behavioral and environmental barriers in the process of active digital disconnection in the elderly people; the behavior shows three characteristics: individual debugging differences, active coping role and internal and external double bondage. Cognitive empowerment, behavioral support and environmental tolerance are three relief strategies to enhance endogenous motivation, strengthen coping effectiveness and break the double dilemma.