[Purpose/significance] This study aims to identify the influencing factors of the information disclosure quality in natural disaster emergency from the perspective of civil servants, clarify the relationships among these influencing factors, and thereby support the government in enhancing information disclosure quality to cope with disaster risks.[Method/process] Based on the TOE framework and related literature, a model for influencing factors of government information disclosure quality was initially constructed. Through semi-structured in-depth interviews with civil servants, the original model was revised and a new influencing mechanism model applicable to the natural disaster emergency was established. [Result/conclusion] The influencing factors of government information disclosure quality in natural disaster emergency include six technological factors, ten organizational factors, and six environmental factors.The interaction pathways among different categories of factors can be summarized into "technology→organization", "organization→technology", "organization→organization", "environment→technology", "environment→organization",and"environment→environment".