[目的/意义]公众受到突发公共事件威胁时,极易催生公众对政府机构的信任危机,加剧舆情风险。情感
是推动舆情发展的潜在动因,但目前对公众的情感风险预警却尚未有深入的研究,且未有详细的定义与判断。
[方法/过程]本文以风险沟通理论为基础,从定量角度对公众情感风险的预警程度进行评估,再设计情感风险特征
体系,构建情感风险识别与预警框架,从多角度分析模型的预警性能以及不同的特征对模型的贡献程度。[结果/
结论]实验结果发现,逻辑回归在情感风险识别任务上表现优秀;TextRCNN和BiLSTM+Attention的组合模型性能
最优,可以高效完成情感风险的识别与预警任务;通过特征消融实验发现情感特征和语义特征均对模型性能的影
响显著;影响力特征贡献度较低;文本向量特征可以提升深度学习模型的风险感知性能。
[Purpose/significance] When the public is threatened by sudden public events, it is easy to create a crisis
of trust in government agencies and exacerbate public opinion risks. Emotions are a potential driving force behind the
development of public opinion, but there has been little research on the public's emotional risk warning, and there is no
detailed definition or judgment. [Method/process] Based on the theory of risk communication, this article evaluates
the degree of public emotional risk warning from a qualitative perspective, designs an emotional risk feature system
from a quantitative perspective, constructs an emotional risk identification and warning framework, and analyzes the
warning performance of the model and the degree of contribution of different features from multiple angles. [Result/con?
clusion] The experimental results found that Logistic Regression performed well in emotional risk identification tasks;
the combination of TextRCNN and BiLSTM + Attention had the best performance and could efficiently complete the
identification and warning tasks for emotional risk; feature ablation experiments found that both emotional and seman?
tic features had a significant impact on model performance, while influence features had a low contribution rate; text
vector features could improve the risk perception performance of deep learning models.