理论探讨

基于三维结构模型的数字幸福感评价研究

  • 邓胜利 ,
  • 袁许俊 ,
  • 荣鑫雨
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  • (武汉大学信息管理学院湖北430072)
邓胜利,男,1979年生,武汉大学信息管理学院教授。 袁许俊,男,1998年生,武汉大学信息管理学院博士研究生。 荣鑫雨,女,1999年生,武汉大学信息管理学院硕士研究生。

网络出版日期: 2025-05-16

基金资助

本文系国家社会科学基金重大项目“信息资源管理学科研究方法知识库构建及其应用研究”(批准号:23&ZD229)的研究成果之一。

Research on Digital Happiness Evaluation Based on Three-Dimensional Structural Model

  • Deng Shengli ,
  • Yuan Xujun ,
  • Rong Xinyu
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  • (School of Information Management, Wuhan University, Hubei,430072)

Online published: 2025-05-16

摘要

[目的/意义]随着互联网、云计算、大数据和人工智能等技术的快速发展,数字化转型对人类幸福感的影响逐渐显现。文章旨在探讨数字幸福感的概念内涵并构建标准化的评价指标体系,为理解与提升数字幸福感提供理论依据和实践指导。[方法/过程]通过文献调研、访谈法、质性文本分析法等多种方法,综合提取了数字幸福感的评价指标,并利用层次分析法确定各指标的权重,构建了一个数字幸福感评价指标体系。同时,基于该体系设计了数字幸福感水平调查问卷,利用模糊综合评价法评估了公众的数字幸福感现状。[结果/结论]文章提出数
字幸福感的三个主要构成维度:数字化产品和服务的积极使用体验、数字化产品和服务使用中的积极心理功能、数字化产品和服务使用中的积极社会心态。公众的数字幸福感存在安全性、自主性以及数字社会包容性不足等问题,改善的方式包括加强数字社会治理、优化产品设计和提升用户能力。文章为评估与提升数字幸福感提供了新的理论框架与测评工具,对于数字社会的治理与产品设计优化具有指导作用。

本文引用格式

邓胜利 , 袁许俊 , 荣鑫雨 . 基于三维结构模型的数字幸福感评价研究[J]. 情报资料工作, 2025 , 46(3) : 47 -56 . DOI: 10.12154/j.qbzlgz.2025.03.005

Abstract

[Purpose/significance] With the rapid development of technologies such as the Internet, cloud computing,big data and artificial intelligence, the impact of digital transformation on human happiness has gradually emerged.This paper aims to explore the conceptual connotation of digital happiness and construct a standardized evaluation in⁃dex system to provide theoretical basis and practical guidance for understanding and improving digital happiness.[Method/process] Through literature research, interview, qualitative text analysis and other methods, the evaluation in⁃dicators of digital happiness were comprehensively extracted, and the weight of each indicator was determined by the analytic hierarchy process, and a digital happiness evaluation index system was constructed. At the same time, based on this system, the digital happiness level questionnaire is designed, using the fuzzy comprehensive evaluation method to evaluate the current situation of the public's digital happiness. [Result/conclusion] Three main dimensions of digi⁃tal happiness were proposed in this paper: the positive use experience of digital products and services, the positive psy⁃chological function in the use of digital products and services, and the positive social mentality in the use of digital prod⁃
ucts and services. The public's digital happiness suffers from a lack of security, autonomy, and inclusion in digital soci⁃ety, which can be improved by strengthening digital society governance, optimizing product design, and enhancing user capabilities. This paper provides a new theoretical framework and assessment tool for evaluating and improving digital happiness, which can guide the governance of digital society and product design optimization.
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