信息行为

健康老龄化背景下老年人主动数字断连的障碍识别与纾解策略研究

  • 刘一鸣 ,
  • 赵姿
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  • (湘潭大学公共管理学院湖南411105)
刘一鸣,女,1980年生,湘潭大学公共管理学院教授,博士生导师。 赵姿,女,2006年生,湘潭大学公共管理学院本科生。

网络出版日期: 2026-07-16

基金资助

本文系国家社会科学基金一般项目“智慧养老视域下公共图书馆老年人健康信息服务研究”(批准号:22BTQ031)的研究成果之一。

Barrier Identification and Relief Strategies of Elderly People's Active Digital Disconnection in the Context of Healthy Aging

  • Liu Yiming ,
  • Zhao Zi
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  • (School of Public Administration, Xiangtan University, Hunan, 411105)

Online published: 2026-07-16

摘要

[目的/意义]在全民健康数智化建设与“十五五”时期健康中国建设背景下,保障老年人数字接入与退出双向畅通对推进健康老龄化同等重要。文章旨在识别并纾解老年人主动数字断连障碍,保障其自主调控数字生活的权利。[方法/过程]首先访谈124位60岁以上有断连实践/意愿的老年人,通过主题分析法从117份访谈资料中挖掘障碍类型;然后招募20位老年人进行30天断连实践,运用snowNLP情感分析模型对移动经验取样法获取的69份自我报告资料进行定量分析,识别行为特征。[结果/结论]老年人主动数字断连过程中存在认知、行为和环境三大类障碍,呈现出个体调试差异、能动应对作用以及内外双重束缚三大行为特征。认知赋能、行为支持和环境包容是增强内生动力、强化应对效能及破除双重困境的三大纾解策略。

本文引用格式

刘一鸣 , 赵姿 . 健康老龄化背景下老年人主动数字断连的障碍识别与纾解策略研究[J]. 情报资料工作, 2026 , 47(4) : 56 -64 . DOI: 10.12154/j.qbzlgz.2026.04.006

Abstract

[Purpose/significance] Under the background of the nationwide healthy digital intelligence construction and the healthy China construction during the "Tenth Five Year Plan" period, it is equally important to ensure the twoway smooth access and exit of the elderly to promote healthy aging. This paper aims to identify and relieve the elderly people′s active digital disconnection barriers, and ensure their right to independently regulate their digital life. [Method/process] First, 124 elderly people over 60 years old with disconnection practice/willingness were interviewed, and the types of barriers were mined from 117 interview data by topic analysis method; another 20 elderly people were recruited for 30 days of disconnection practice. The snowNLP emotion analysis model was used to quantitatively analyze 69 self-report data obtained by mobile experience sampling method, and identify behavior characteristics. [Result/conclusion] There were cognitive, behavioral and environmental barriers in the process of active digital disconnection in the elderly people; the behavior shows three characteristics: individual debugging differences, active coping role and internal and external double bondage. Cognitive empowerment, behavioral support and environmental tolerance are three relief strategies to enhance endogenous motivation, strengthen coping effectiveness and break the double dilemma.
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