[目的/意义]基于公务员视角，了解突发自然灾害事件情境下政府信息公开质量的影响因素，并厘清这些影响因素之间的关系，以助力政府提升信息公开质量，有效应对突发自然灾害事件风险。[方法/过程]依据TOE框架与已有文献，初步构建政府信息公开质量影响因素框架。通过对公务员开展半结构化深度访谈，对原有模型进行修正和完善，建立适用于突发自然灾害事件情境的信息公开质量影响机制。[结果/结论]突发自然灾害事件中，政府信息公开质量的影响因素包括6项技术因素、10项组织因素以及6项环境因素；不同类别因素之间相互作用，可归纳为“技术→组织”型、“组织→技术”型、“组织→组织”型、“环境→技术”型、“环境→组织”型、“环境→环境”型6种路径。

[Purpose/significance] This study aims to identify the influencing factors of the information disclosure quality in natural disaster emergency from the perspective of civil servants, clarify the relationships among these influencing factors, and thereby support the government in enhancing information disclosure quality to cope with disaster risks.[Method/process] Based on the TOE framework and related literature, a model for influencing factors of government information disclosure quality was initially constructed. Through semi-structured in-depth interviews with civil servants, the original model was revised and a new influencing mechanism model applicable to the natural disaster emergency was established. [Result/conclusion] The influencing factors of government information disclosure quality in natural disaster emergency include six technological factors, ten organizational factors, and six environmental factors.The interaction pathways among different categories of factors can be summarized into "technology→organization", "organization→technology", "organization→organization", "environment→technology", "environment→organization",and"environment→environment".